Norton Hall Children and Family Centre


Name Norton Hall Children and Family Centre
Ofsted Inspection Rating Outstanding
Inspection Date 18 November 2016
Address Ralph Road, Birmingham, West Midlands, B8 1NA
Phone Number 0121 328 3043
Type Childcare on Non-Domestic Premises, Full day care
Gender Mixed

Summary of key findings for parents

This provision is outstanding Leaders and managers are ambitious and work conscientiously to improve the outcomes for children. They have created a culture of reflective practice, which is evident in the comprehensive review of all aspects of their work. The highly experienced staff team works extremely well to maintain continuous improvement in the nursery. Robust monitoring and assessments of children’s development ensure that gaps in learning are closed successfully. Effective teaching strategies help all children to achieve their potential and they make rapid progress in their speaking, listening and confidence. Children are cared for in a highly inviting environment with a vast range of exciting resources, both indoors and outside. Children’s emotional and social skills are exceptionally well promoted. Children’s behaviour is exemplary and they treat others with respect, care and consideration. The partnerships with parents are extremely successful. Parents receive individualised homework baskets to continue with children’s learning at home and they are informed regularly about their children’s progress. Parents describe the learning and care provided as outstanding. Parents say that staff are flexible, highly supportive and extremely responsive to the children’s needs.